How It Works

HOW IT WORKS

Choose the Level of Support
That Works for Your Practice

Every participating dentist receives a branded online store, direct patient payments,
and access to a private Salesforce Partner Portal.
Choose the operating model that best fits your practice.

Two Ways to Build Recurring Practice Revenue

Select a managed experience or expand your store with products and services of your own.

Full-Service License

We Manage the Operation

Choose the products you want to offer while fulfillment and customer service are managed for your practice.

✓ Branded practice store
✓ Direct patient payments
✓ Coordinated fulfillment
✓ Managed customer service

Self-Managed License

You Control the Expansion

Offer MyDentists products and add practice-branded products or services from suppliers you select.

✓ Add your own offerings
✓ Set prices and receive payment
✓ Use selected suppliers
✓ Manage added orders

Compare Your Options

Both options share the same platform foundation.

Included Capabilities	Full-Service License	Self-Managed License
Dentist-branded online store	Included	Included
Salesforce Partner Portal	Included	Included
View patient orders	Through the Salesforce portal	Through the Salesforce portal
Patient payments	Paid directly to the dentist	Paid directly to the dentist
Dentist's own retail pricing	Included	Included
MyDentists product catalog	Dentist selects which available products to offer	Dentist selects which available products to offer
MyDentists product fulfillment	MyDentists network and participating laboratories or suppliers	MyDentists network and participating laboratories or suppliers
Add outside or practice-supplied products and services	Not included	Included
Additional product and service fulfillment	Not applicable	Dentist, practice, or selected supplier
Customer service	Managed for the dentist	Dentist manages service for additional products and services
Order management	Primarily handled for the dentist	Dentist manages orders for products and services they add
Best suited for	Simple, hands-off recurring revenue	Greater control with a customized store

Self-Managed License Flexibility

Add Your Own Product Line

With the Unmanaged License, your practice can add its own products and practice-branded services
to the online store. You select the offerings, establish the pricing, choose the suppliers,
and manage fulfillment and customer service for anything your practice adds.

Ready to Build Your Practice’s Online Store?

Join MyDentistsOnlineShop and give your patients a simpler way to order.